The Netgear Orbi WiFi mesh network is made to give your whole house a strong, reliable connection. Many people use the Orbi system and like it a lot. Some people have been unhappy with the Orbi system. The Orbi purple light is a good example of this. If the purple light on your Orbi router messes up your network, you’ve come to the right place. We’ll talk about why the purple light is happening, how to fix it, and what you can do about it.
So, let’s begin!
What Does Orbi Router’s Purple Light Mean?
The colour of the LED light on your Orbi router can change based on the state of your network.
It’s important to know where purple light comes from when we talk about it. Is it visible on the router, the satellites, or both? If the Orbi router on your network shows a solid purple light, it can’t connect to the Internet. If your Orbi satellite is not connecting to the router, you will see a purple light.
How to Fix the Purple Light on the Orbi
We can promise that most ways to fix the Orbi purple light problem don’t require advanced technical skills. You can always contact the support team if you don’t follow the suggestions or are stuck on a certain point. They’ll help you find a solution. Someone will be sent to fix the problem.
Check How You’re Connected
Even if you haven’t touched or moved any cables or connectors, you might think there are no problems, but it’s still a good idea to check them all. They are rarely noticed, and when someone sets up a network, we usually don’t pay much attention to them. You might have also lost cables while you were cleaning your house. If the plug is broken, it could be dangerous. You might have given them to your pet to play with. No matter what, it shouldn’t be hard to check the cables and connections. But it’s important to check each cable and ensure it’s plugged into the right port.
Turn on your Orbi router purple light after you’ve checked for loose connections. If the light is still purple, you can try the following things. The Ethernet cable must go from your modem to Orbi’s WAN port. If you have one, you can also use an Ethernet cable.
Restart your Orbi Router
Fixing a broken router or device is much easier than getting it to work again. A broken power cord on a router or device is easy to fix. Before you try to connect it again, you should let it cool down. After that, you can check to see if the light is on. Maybe the purple Orbi light will go away. You can restart the network if the purple light on the Orbi doesn’t go away even after you restart the device.
Turn on Your Orbi Network Again
When you turn on your Orbi again, you must do things in a certain order. Don’t rush, and make sure everything is done in the right order.
- Turn off and unplug your modem.
- Your Orbi router should be turned off.
- Connect the modem to your computer to turn it on. About 2 minutes will pass before the modem is ready to use.
- Turn on the Orbi router. Give it 2 minutes to start up.
- You can now look at the Orbi light.
Re-Align the Satellite and the Router
If you think the purple light means the devices didn’t sync properly, you should try again.
It is very simple. Find the SYNC button on your Orbi router and press it. Next, press the “SYNC” button on the satellite. It will take you two minutes to do this. You must wait for the satellite to sync after pressing the SYNC button. During the sync process, the satellite will flash white. Then, it will change color to one of these. Then it will turn off.
- If the light turns green, the sync works. The link works just fine.
- The sync was successful if it turned amber (or orange), but the connection was weak.
- If the sync doesn’t work because it turns magenta (purple), you’ll have to do it again.
Talk to Your ISP
Even though the Orbi purple light may still be in your house, it might not be the cause. Your ISP may be having trouble with their network or with technical issues. Call your ISP’s helpline to find out if Orbi Purple is happening. If you lose service or the power goes out, your ISP’s support team can help.
We hope you can solve the problem with the Orbi purple light without calling your ISP or Netgear support. As you can see, every answer is simple. You can also use these solutions to fix other Orbi login and setups problems, so keep them in mind just in case.